At Total Surfacing Solutions Ltd, we are committed to protecting your personal information and respecting your privacy. This policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you contact us, request a quote, or use our services, we may collect:
- Personal details – your name, email address, phone number, and address.
- Project information – details about your property or surfacing requirements.
- Website usage data – technical information such as IP address, browser type, and pages visited.
2. How We Use Your Information
We use your personal data to:
- Provide quotes and respond to your enquiries.
- Deliver our surfacing services.
- Improve our website and customer experience.
- Send updates or promotional offers (only if you’ve opted in).
3. Sharing Your Information
We will never sell or trade your personal data.
We may share it only with:
- Trusted service providers who help us deliver our services.
- Legal authorities, if required by law.
4. Data Storage & Security
- We take appropriate technical and organisational measures to keep your information safe.
- Your data is stored securely and only kept for as long as necessary for the purposes outlined.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Ask us to delete your data (unless we are legally required to keep it).
- Withdraw consent for marketing communications at any time.
6. Cookies
Our website may use cookies to improve functionality and user experience. You can manage or disable cookies in your browser settings.
7. Contact Us
If you have any questions about this policy or how your data is handled, please contact us:
Total Surfacing Solutions Ltd
📍 Address: Cooks Yard, Unit 1 Warehams Lane Hertford SG14 1LA United Kingdom
📧 Email: info@totalsurfacing.co.uk
📞 Phone: 01920486310